This Privacy Policy explains how your personal data is collected, used, and protected when you visit our website and use our services. By using our services, you agree to this policy.
1. What Personal Data Do We Collect?
During your transactions on our website, we may collect the following personal data from you:
- Identity Data: Your name, surname.
- Contact Data: Your email address, phone number, delivery, and billing address.
- Transaction Data: Products you have purchased, order details, and your payment information (your credit card details are not directly stored by us but are processed via secure payment systems).
- Behavioral Data: Your browsing information on our website, click history, IP address, type of browser you use, and device information.
2. Why Do We Collect Your Personal Data?
We use the personal data we collect for the following purposes:
- Service Provision: To process your orders, deliver the products to you, and provide customer service.
- Communication: To inform you about your orders, answer your questions, and inform you about special offers and campaigns (with your consent).
- Marketing and Advertising: To present products and services relevant to your interests, and to improve our website and marketing strategies.
- Security: To ensure the security of our website and prevent fraud and illegal activities.
- Legal Obligations: To comply with relevant legal regulations and fulfill requests from official authorities.
3. With Whom Do We Share Your Personal Data?
Your personal data may be shared with the following third parties for the purposes stated above and within legal limits:
- Shipping Companies: Your name, surname, and address information for the delivery of your orders.
- Payment Service Providers: Necessary information to securely complete payment transactions.
- Service Providers: Companies providing technical support and analytics services that we work with for the operation and analysis of our website.
- Official Authorities: Your information may be shared with relevant institutions and organizations if requested due to legal obligations.
4. Use of Cookies
Our website uses cookies to improve the user experience and make the site more efficient. Cookies are small text files stored on your device via your browser. You can block or delete cookies at any time through your browser settings. However, in this case, some functions of our website may not work properly.
5. Protection of Your Personal Data
We take all necessary technical and administrative measures to ensure the security of your personal data. Your data is protected against unauthorized access, loss, or disclosure.
6. Your Rights
In accordance with the KVKK (Law on the Protection of Personal Data) and relevant legislation, you have the following rights regarding your personal data:
- To learn whether your personal data is being processed.
- To request information if your data has been processed.
- To learn the purpose of the processing and whether the data is used appropriately for that purpose.
- To know the third parties to whom the data has been transferred domestically or abroad.
- To request the rectification (correction) of incomplete or inaccurate data.
- To request the erasure or destruction of the data under legal conditions.
- To request that the rectification, erasure, or destruction operations be notified to third parties to whom the data has been transferred.
- To object to the occurrence of a result against you solely through the analysis of the processed data by automatic systems.
- To demand compensation for damages in case you suffer damage due to the unlawful processing of your data.